Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please report a problem to shop@geoffhill.com.au.

The return address is set by default to the suppliers facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment (if and as applicable).

Returned by Customer – Please contact us at shop@geoffhill.com.au before returning any products. We do not refund orders for buyer’s remorse. Unfortunately we cannot offer size exchanges as this requires a new product to be created and you will be charged for a second item. Therefore it’s important to check your order before purchase.

Geoff Hill T-Shirts and Prints reserves the right to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.